Privacy Policy

Effective date: November 9, 2026  ·  Tenawa LLC, Massachusetts

Tenawa LLC ("Tenawa," "we," "us," or "our") operates the Tenawa platform, a sports development analytics tool for coaches, athletes, and parents. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your data.

By creating an account or using the platform, you agree to the practices described in this policy. If you do not agree, do not use the platform.

1. Information We Collect

Account information

When you sign in with Google, we receive your email address, name, and profile photo from Google. We store these to identify your account and personalize your experience.

Player and session data

Coaches may create player profiles and log session data including skill ratings, component scores, session notes, focus areas, and diagnostic statements. This data constitutes the core of the Tenawa Development Index (TDI) and player records.

AI-generated content

Tenawa does not currently use AI services to process player data. If we introduce AI-powered features in the future — such as training prescription generation — we will update this policy before those features go live to disclose which third-party AI services are used, what data is transmitted, and how it is handled. We will not send player data to any third-party AI service without disclosing it here first.

Billing and subscription data

If you subscribe to a paid plan, we store your subscription status, plan type, Stripe customer ID, and billing period dates. Full payment card details are never stored by Tenawa — they are handled entirely by Stripe.

Usage data

We collect basic platform usage information — such as pages visited and features used — to operate and improve the service. We do not currently use third-party analytics tools (such as Google Analytics or Mixpanel).

2. How We Use Your Information

  • To operate, maintain, and improve the Tenawa platform
  • To generate AI-powered training prescriptions and TDI scores
  • To display player development history and progress over time
  • To communicate with you about your account and the platform
  • To use anonymized, aggregated session data to improve the TDI algorithm and TenawaVault scoring framework — this is permitted under our Terms of Service and does not identify individual users

Our newsletter. We send people with a Tenawa account a newsletter, Not a Solo Sport, about new features and how to get more from Tenawa. Every issue has an unsubscribe link. Unsubscribing does not affect notifications from your team. We do not send the newsletter to accounts we know belong to children under 13.

3. Data Ownership

Tenawa uses a layered rights model:

  • Coaches own the session notes, observations, and professional judgments they create. Coaches may export or reference their session history.
  • Athletes own their personal developmental record. Athletes (or their parents/guardians) may view, access, and request deletion of any records about them.
  • Tenawa owns the platform infrastructure, the TDI methodology, and the TenawaVault diagnostic framework. Tenawa has a license to use anonymized aggregate data to improve the scoring model.

Where coach rights and athlete rights conflict — such as when an athlete requests deletion of a record a coach created — athlete privacy rights take precedence. The coach retains a de-identified record of their professional work.

4. Children's Privacy (COPPA)

Tenawa serves athletes of all ages, including children under 13. We comply with the Children's Online Privacy Protection Act (COPPA).

  • Children under 13 do not create their own accounts. Coaches create player profiles, and a parent or guardian must claim and manage the account for any athlete under 13.
  • We do not knowingly collect personal information directly from children under 13 without prior verifiable parental consent.
  • When a coach creates a profile for an athlete under 13, that profile is in a pending state until a parent or guardian claims it and provides consent.
  • Parents may review, modify, or delete their child's data at any time by contacting us at support@tenawa.app.
  • We do not share personal information about children under 13 with third parties except as necessary to operate the platform (e.g., Supabase for data storage).

5. Third-Party Services

We use the following third-party services to operate the platform. Each has its own privacy policy.

  • Supabase — database, authentication, and file storage. Your data is stored on Supabase infrastructure in the United States.
  • Resend — sends our emails, including team notifications and our newsletter. We share your email address and the content of each email with Resend for this purpose.
  • Google — sign-in via Google OAuth. Google's privacy policy governs the sign-in process.
  • Stripe — payment processing for paid subscription plans. When you subscribe to a paid plan, your payment information (card number, billing address) is collected and stored directly by Stripe. Tenawa does not store your full card details. Stripe may also set cookies for fraud prevention. We share your email address and a platform-generated customer identifier with Stripe solely to process payments and manage subscriptions. Stripe's privacy policy governs how Stripe handles your payment data.

We do not sell personal data to any third party. If we add third-party AI or analytics services in the future, they will be listed here before they go live.

6. Data Retention

We retain your data for as long as your account is active. If you cancel your account or become inactive, we retain your data for 90 days before deletion. You may request earlier deletion by contacting us. Note that coaches' de-identified professional records (with athlete identifying information removed) may be retained separately.

7. Your Rights

  • Access — you may request a copy of the personal data we hold about you.
  • Correction — you may request correction of inaccurate data.
  • Deletion — you may request deletion of your account and associated personal data.
  • Portability — you may request an export of your data in a portable format.

To exercise any of these rights, contact us at support@tenawa.app. We will respond within 30 days.

8. Security

We use industry-standard security practices including encrypted connections (HTTPS), row-level security (RLS) on our database, and OAuth 2.0 for authentication. No system is perfectly secure, and we cannot guarantee absolute security of your data.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by posting a notice on the platform or emailing you. Continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact

Tenawa LLC
Massachusetts, United States
Email: support@tenawa.app

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